Refund policy

All sales are final

Our gift sets include tea, honey and other consumable and personal care items, so we are not able to accept returns or offer refunds for a change of mind.

Damaged or incorrect items

If your order arrives damaged, or you received the wrong item, we will make it right. Email us at support@moderneleganceco.com within 14 days of delivery with your order number and a photo of the issue. We will send a replacement or issue a refund, whichever you prefer. You do not need to send anything back.

Refund timing

Approved refunds are issued to your original payment method. Depending on your bank, it can take several business days for the refund to appear.

Gifts purchased on Amazon

If your gift was ordered through Amazon, returns and refunds are handled through the Amazon order. You are still welcome to contact us and we will help where we can.

Questions

For any question about your order, email support@moderneleganceco.com.